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Frequently Asked Questions

What is flipped class model?

The flipped class model utilizes both pre-recorded and live content so that you can learn at your own pace bring your questions to your live class.

Example: Suzy signs up for Tap 101 on Saturday mornings at 10am

  • The Live Class Zoom Link is sent to her email immediately upon registration. 

  • Prior to a course, Suzy will receive an access code (via email) no later than 24 hours prior to class to the content being covered. Suzy follows along with any pre-class videos, going over the material on her own time, and at her own pace, noting any questions she might have. All pre-class videos (updated each week) are available for the entire course until the next course starts. * Students will only receive pre-class video if registered at least 24 hours in advance.

  • At her scheduled class time, Suzy hops into her virtual classroom (Zoom Link sent upon registration) with her teacher and fellow students to discuss what they worked on, ask questions and review that weeks material together.

  • After class, Suzy receives next weeks video and the cycle begins again.

When/How will I receive my pre-class videos?

If you've registered for a full course, an access code to pre-recorded videos will be sent out via email at least 24 hours before your live class. You can then use this code to access class content for the remainder of the course.

If you've registered as a drop-in (at least one day in advance) a link to that week's class will be sent via email at least 24 hours in advance.


If you do not receive your pre-taped material in advance email:

Please note: if you register less than 24hrs in advance you will still have access to the live class but will not have access to pre-class materials. 

When/How will I receive my Zoom links?

Your Zoom link is included in your purchase receipt email.

If you've registered for a full course you can also access your class page and click "Join Class"
Please be aware that all class times listed on the website or classbug are your live class start times and are in Central Standard Time.

How do I redeem my Unlimited Pass?

For a PDF walk-through of registering for unlimited drop-in classes: click here

If you would like to redeem your unlimited pass for a full course please email your selections to:

Can I register if I live outside of the US?

Absolutely!! Just be sure to use this zip code as a placeholder when completing your international purchase: 78745

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